TERMS & CONDITIONS

 

Reservations
Confirmation of reservations is subject to availability at the time of booking and appropriate payment being received at our offices and in all cases are subject to acceptance of the following Terms and Conditions:

Receipt of payment by credit card, direct bank transfer or any other arrangement mutually agreed constitutes acceptance of our booking conditions. The person making the booking must be 18 years of age or over and in the event that all members of the party travelling are under 18 it is necessary to seek prior acceptance of the booking from the accommodation involved.

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Payment
30% OF THE TOTAL BOOKING VALUE is payable at time of booking.

The balance in full must be paid in cash on arrival. 

If you wish to alter a booking we will do our best to help.

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Cancellation
If a booking or part thereof is cancelled, we must receive written advice of the cancellation signed, wherever possible, by the lead person and the following charges will then apply (as a percentage of total booking cost):
More than 42 days prior to arrival: booking deposit (30%)
42 days or less prior to arrival 100%
It may be possible to make a claim under any insurance policy arranged subject to the terms of the policy

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Descriptions
Our descriptions are prepared in good faith, We take all reasonable steps to ensure that the website descriptions are accurate. There may be occasions when an advertised facility is not available. The company is not liable for items of furniture appearing in photographs which have been removed or changed since those photographs were taken.
Certain facilities may require refurbishment or maintenance, e.g. swimming pools, and amenities or activities can be cancelled or curtailed due to lack of demand or weather conditions. Whilst we will notify any changes wherever possible, we cannot accept liability for the unavailability, temporary or permanent, of any facility not under our direct control.

 

If We Have To Alter Arrangements
Every effort is made to maintain arrangements as advertised but, because they are planned many months in advance, changes may occur for reasons which are totally beyond our control. We reserve the right to substitute alternative accommodation of the same or superior standard in the same resort should this become unavoidable. Occasionally it may only be possible to offer alternatives of a lower standard or in a different resort in which case compensation may be offered. You have the choice of accepting the change and any compensation offered or cancelling the accommodation booking and receiving a full refund in respect of accommodation unoccupied without incurring any cancellation charges. We do not accept liability for any consequential losses relating to travel or other services provided by other suppliers.

 

Accommodation

The accommodation is reserved exclusively for the persons named or numbered in the booking. Unauthorised occupancy can lead to the whole party being forced to leave the accommodation immediately. In these circumstances re-accommodation is at the additional expense of the client.
Certain standards of behaviour are expected by the various local communities and clients are requested to observe them. We reserve the right to terminate without compensation the holiday tenancy of any client(s) whose behaviour is causing annoyance or damage to property or persons whether employees, other clients or apartment owners.

Our object is to provide as much factual information as possible, concerning accommodation and facilities to enable clients to make an informed choice. It should be noted that, pictures of villas and apartment interiors represent the general style, size decor and furnishings, but these may vary, wholly or in part from room to room. As such all pictures are ‘typical interiors’ only.

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Problems and Complaints
In the event of a problem or complaint, this should be brought to the immediate notice of owner of the accommodation.
This gives the owner concerned the opportunity to resolve any problem on the spot and minimise any inconvenience.
Most problems are quickly resolved, however, should a problem persist or it is felt necessary to pursue the matter further, or seek compensation, then it is essential that full details are notified to the owner in writing and a copy retained.
The Company does not accept any liability where our complaint procedures have not been observed or full written details are not received by the owner.

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Damage and Breakages
Clients are responsible for the costs of rectifying any damage or deficiency arising from their occupancy. It is important therefore, that any damage or deficiency noted on arrival is brought to the attention of the owner as soon as possible.

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Safety Standards
Standards of safety and hygiene are those of the host country and on occasions may fall short of standards expected in the E.U. countries. It is important that clients take all reasonable precautions to protect themselves whilst abroad. Clients are strongly advised to locate fire exits, check the depth of swimming pools where not indicated, if this could cause problems and satisfy themselves of the suitability of items such.

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Resort Development

Building work and development is as common overseas as it is in the E.U. Although you are on holiday, your chosen destination is not – normal life continues and this may include the noise and inconvenience of traffic (above and underground), building or roadwork’s. Where we are aware of any such work which could seriously affect the enjoyment of a holiday we will notify this as soon as possible.

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Useful Information regarding your stay
Check-in time is after 2pm and check-out is by 10.30am.  No early check-in or late check-out please unless pre-arranged with the owner as time is needed to get the accommodation ready for the next guests.  However, we can arrange for storage of luggage outside of these times if required (Paxos only).

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These are NON SMOKING properties but smoking is permitted in the gardens and surrounding outdoor areas.

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Paxos - The pool is for the exclusive use of guests staying at Paxos Bonzai Studios.  Please keep noise to a minimum when using the pool and surrounding area, particularly during siesta time 14.30-17.30, to respect the other guests and neighbours.

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Pets or other animals are not permitted in the property under any conditions.

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We do not request a security deposit, but kindly request that the cost of any damage to the property or its’ contents, beyond normal wear and tear, are payable to the owner prior to vacating the property.

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Linen and bath towels are included in the property and will be changed every 3rd or 4th day.  We do not permit towels or linen to be taken from the property.  We suggest you bring beach towels with you. 

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There is not a washing machine available for guests but Yiannis will arrange for laundry to be done for a small charge of 10 euros (Paxos only, the Corfu studios have washing machines)

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Please remember that toilet paper and feminine products must not be flushed down the toilet as this will clog the system.  A dedicated toilet bin is provided next to the toilet for the disposal if such items.

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Should you wish to hire a car there is off-road parking outside the property.  It is recommended that you make any car hire arrangements prior to travelling to Paxos.  Please remember to bring your driving licence with you. (Paxos only)

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We advise you take out travel insurance for your trip.

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It is strongly recommended that you pre-book your travel arrangements to and from Paxos at the earliest opportunity.  The boat/hydrofoil between Corfu and Paxos may become fully booked in advance, especially during high season.  Useful websites are http://www.kamelialines.gr/ and http://corfu.joycruises.gr/ilida-hydrofoil-dolphin/